Shipping Policy
Last updated: 5 October 2026
This policy explains how Bunny ships orders.
1. Where we deliver
We deliver across India to pincodes served by our courier partners. If we cannot deliver to your pincode, we will tell you and refund any payment.
2. Processing and delivery time
- Orders are usually packed and handed to the courier within 1–2 business days.
- Standard delivery usually takes 4–5 days after dispatch. Express delivery, where available, is usually next day.
- These are estimates, not guarantees. Remote areas, weather, festivals and courier delays can add time.
3. Shipping charges
- Standard shipping: ₹60. Express shipping: ₹120.
- Orders of ₹200 or more ship free with standard delivery.
- Exact charges are always shown at checkout before you confirm your order.
4. Tracking
Once your order is shipped, you will see updates and a tracking number under My account, or you can use Track your order with your order number and mobile number.
5. Delivery attempts and wrong addresses
Please give a complete, correct address and a phone number that is reachable. If delivery fails because of a wrong address or because nobody is available, the parcel may be returned to us. We will contact you to resend it, and extra shipping may apply.
6. Damaged parcels
Please record a short video while opening your parcel. If the item is damaged or something is missing, contact support@bunnyshop.site within 48 hours with the video and photos so we can resolve it quickly. See our Refund Policy.
7. Contact
Questions about delivery? Email support@bunnyshop.site.